Marketplace Agreement

Version 2.0 · Effective July 23, 2026

This Marketplace Agreement supplements the Crexora Terms of Service and applies whenever a Hirer engages Talent through Crexora. By posting a campaign, applying to a campaign, sending an offer, or accepting an offer, both parties enter into a direct legal contract with each other on the terms set out in the offer, as further governed by this Agreement.

1. Independent parties

Hirers and Talent are independent parties. Crexora is a technology facilitator and is not the employer, agent, partner, joint venturer, or fiduciary of either party. No employment, agency, or partnership relationship is created between Crexora and any user by these Agreements.

2. Offer terms control

The specific scope, deliverables, timeline, revisions, license grant, exclusivity, and price agreed in each accepted offer control between the parties. This Agreement provides default terms only where the offer is silent.

3. Deliverables & acceptance

• Talent will deliver work substantially conforming to the accepted offer.
• The Hirer has 7 calendar days after delivery of each milestone to accept, request revisions within the agreed revision count, or raise a dispute. Silence after 7 days constitutes acceptance.
• Additional work outside the accepted scope is a new engagement requiring a new offer.

4. Revisions

Revisions are limited to the number specified in the offer. Requests must relate to the agreed scope. Substantive scope changes are new engagements.

5. Intellectual property

• Pre-existing IP retained by each party. Each party grants the other a non-exclusive license to use pre-existing IP incorporated into a deliverable solely for the purposes of the engagement.
• Newly created deliverables — on full payment of the applicable milestone, Talent assigns to the Hirer all rights, title, and interest in the deliverable specified in the offer, subject to any license terms (e.g., portfolio use) stated in the offer.
• Portfolio & credit — unless the offer expressly prohibits it, Talent may display the deliverable in their portfolio and receive reasonable credit. Confidential elements must be redacted.
• Third-party assets — Talent must have all necessary licenses for third-party content included in deliverables and must disclose such licenses to the Hirer.

6. Payments — non-custodial

Crexora is non-custodial for user-to-user payments. Payments flow directly between the parties' own accounts on supported rails (Payoneer, Wise, USDT TRC20, local wallets). Crexora records the payment "handshake" and charges a platform fee (currently 5%) on the engagement value, disclosed before confirmation.

• Milestone payments are expected within 3 business days of milestone acceptance.
• Late payments over 7 days may pause the engagement and trigger a dispute.
• Each party is responsible for its own taxes, network fees, and currency conversion.
• Payoneer, Wise, TronLink, and similar providers are independent third parties governed by their own terms.

7. Off-platform circumvention

To keep the marketplace fair, users must not solicit or accept payment outside Crexora for engagements introduced through the Platform for a period of 12 months after first Platform contact. Circumvention is a material breach and may result in account termination and reasonable liquidated damages equal to the platform fees that would have been earned.

8. Confidentiality

Non-public information exchanged for the purpose of an engagement is confidential. Each party must use it only to perform the engagement, protect it with reasonable care, and not disclose it to third parties except to advisors under confidentiality obligations, or as required by law.

9. Warranties

• Each party warrants that it has the legal right and authority to enter the engagement.
• Talent warrants that deliverables are original or properly licensed, do not infringe third-party rights, and are provided with reasonable skill and care.
• Hirer warrants that briefs, brand assets, and instructions do not infringe third-party rights.
• Both parties comply with applicable laws, including consumer, advertising, disclosure (e.g., FTC endorsement guides, ASA rules, ACCC guidelines), and data-protection law.

10. Advertising & disclosure

Sponsored posts, endorsements, and paid partnerships must be clearly disclosed in accordance with the laws applicable to the audience (for example, "#ad" or "Paid partnership" under FTC, ASA, ACCC, and equivalent rules). Both parties are responsible for ensuring proper disclosure.

11. Cancellation

• Before work begins on a milestone, either party may cancel for a full refund of that milestone.
• After work has started, cancellation triggers pro-rata payment based on work completed, or a dispute if the parties disagree.
• Force-majeure events (natural disasters, war, government action, network outages) allow reasonable delay without penalty; extended events may trigger cancellation.

12. Disputes between users

Parties must first attempt to resolve disputes directly through the Platform's messaging within 7 days. If unresolved, either party may escalate to Crexora's dispute-resolution team through Settings → Support. Crexora may review the campaign, offer, deliverables, and communications and recommend a resolution. Crexora's recommendations are non-binding unless both parties agree. Formal legal claims remain a matter between the parties under the governing law of their engagement.

13. Reviews

Both parties may leave a review after completion. Reviews must be truthful, based on the engagement, and not include personal attacks, private information, or unlawful content. Manipulating or coercing reviews is prohibited and may result in removal.

14. Sanctions & AML

Users must not engage with sanctioned parties, use the Platform to launder proceeds of crime, or finance terrorism. Crexora may pause or terminate any engagement to comply with sanctions or anti-money-laundering obligations without liability.

15. Limitation of liability between users

Except for indemnification obligations, IP infringement, breach of confidentiality, or willful misconduct, each party's aggregate liability to the other is limited to amounts paid or payable under the specific engagement. Neither party is liable for indirect, incidental, special, consequential, or punitive damages.

16. Governing law

Unless the parties expressly agree otherwise in the offer, this Agreement is governed by the law of the Talent's country of residence, without regard to conflict-of-law rules. This choice does not deprive either party of the protection of mandatory consumer or labor law of their habitual residence.

17. Changes

Crexora may update this Agreement. Updates apply to new offers accepted after the effective date. Offers already accepted continue under the version in force when accepted.

18. Contact

Marketplace and dispute inquiries: disputes@crexora.com. Legal notices: legal@crexora.com.