Trust & Safety

Trust is the product.

Crexora is designed around verifiable identity, transparent fees and clean dispute resolution. This page is maintained by the Crexora team to answer common security and privacy questions.

Identity verification

Legal name, government-issued ID and live selfie face check. Verification states: pending, approved, rejected, resubmit.

Email + phone verification

One-time code delivery on signup, phone change, and sensitive account actions.

Business verification

Brands upload registration documents to unlock premium visibility and the Verified Brand badge.

Social account linking

Creators connect Instagram, TikTok, YouTube and Facebook — real presence, not just a profile card.

Two-factor authentication

TOTP-based 2FA available on every account. Login history and active sessions visible in the Security Center.

Report & dispute

One-click report on every user, campaign and feed post. Dispute Center handles collaboration issues.

Reputation & reviews

Trust Score architecture combines verification, on-time delivery, communication, and repeat-client signals.

Transparent 5% fee

Flat 5% creator fee and 5% brand fee, visible before every transaction. Fees fund verification and dispute resolution.

Report suspicious activity

If someone impersonates a creator or brand, attempts payment outside the platform, or violates our community rules — report them from any profile, campaign or feed post. Signed-in users can also reach our Trust team from the Security Center.