Terms of Service

Version 2.0 · Effective July 23, 2026

Welcome to Crexora. These Terms of Service ("Terms") form a legally binding agreement between you and the entity operating Crexora ("Crexora", "we", "us", "our") and govern your access to and use of the Crexora website, mobile applications, APIs, and all related services (together, the "Platform"). Please read them carefully. By creating an account or using the Platform, you accept these Terms, our Privacy Policy, and, where applicable, the Marketplace Agreement.

1. Who we are

Crexora operates a global marketplace connecting brands, agencies, and independent hirers ("Hirers") with content creators, freelancers, and professionals ("Talent"), together with an Academy for paid and free courses, a professional feed, a messaging system, and a non-custodial payment coordination layer ("Wallet"). References to "you" mean any person or entity accessing the Platform.

2. Eligibility

• You must be at least 18 years old, or the age of legal majority in your jurisdiction, whichever is higher.
• You must have full legal capacity to enter into binding contracts.
• You must not appear on any applicable sanctions list, and you must not be located in a jurisdiction subject to comprehensive economic sanctions (including but not limited to those maintained by the UN, EU, UK, or U.S. OFAC).
• Business accounts must be created by an authorized representative of a lawfully registered legal entity.

3. Your account

You are responsible for maintaining the confidentiality of your credentials, all activity under your account, and all content posted from it. Certain features require identity verification, including biometric liveness checks, government-issued ID verification, and two-factor authentication. Providing false verification information is grounds for immediate termination and may constitute fraud under applicable law.

You must promptly notify us of any unauthorized access. Crexora is not liable for losses arising from your failure to safeguard your credentials, but we will act on reported compromises without undue delay.

4. Nature of the Platform

Crexora is a technology facilitator. We are not a party to, employer of, or guarantor of any transaction, engagement, deliverable, timeline, or license between users. All engagements are direct legal agreements between the Hirer and the Talent, governed additionally by our Marketplace Agreement.

5. Non-custodial Wallet & payments

Crexora's Wallet is a coordination and record-keeping ledger. Crexora does not hold user funds. Payments between users are made through third-party rails that users individually connect and control, including:

• Payoneer, Wise, and equivalent regulated money-transfer services;
• USDT on the TRON (TRC20) network via wallets you own and control (e.g., TronLink);
• Local payment methods where available, such as JazzCash and EasyPaisa;
• Card-based deposits through licensed processors, once enabled in your region.

Because Crexora is non-custodial for user-to-user payments, we do not act as a money transmitter, payment institution, or e-money issuer in respect of such transactions. Crexora charges a transparent platform fee (currently 5%) on paid engagements, shown before confirmation. You are solely responsible for network fees, currency conversion, taxes, and any regulatory reporting applicable to your income.

6. Academy

Instructors are independent educators who publish courses on the Platform. Crexora does not accredit courses or guarantee any specific learning outcome, employment result, or certification value. Certificates issued through the Academy are records of course completion and are not academic degrees.

7. Content & intellectual property

You retain ownership of all content you post. By posting, you grant Crexora a worldwide, non-exclusive, royalty-free, sublicensable license to host, cache, reproduce, adapt, distribute, and display your content solely to operate, promote, and improve the Platform. This license ends when you delete the content, except for backups, aggregated analytics, and content already shared with other users.

You represent that you own or have all necessary rights to the content you post and that it does not infringe any third-party right. Ownership and license of deliverables produced under an engagement are governed by the specific offer terms accepted through the Platform.

7.1 Copyright complaints

We respond to valid copyright notices in accordance with the U.S. Digital Millennium Copyright Act (DMCA), the EU Copyright Directive, and other applicable regimes. Send notices to legal@crexora.com including: identification of the work, the infringing material and URL, your contact details, a good-faith statement, a statement under penalty of perjury, and your electronic signature.

8. Prohibited conduct

• Fraud, misrepresentation, impersonation, or manipulation of engagement, follower, or review metrics.
• Harassment, hate speech, incitement to violence, sexual content involving minors, or content that violates any applicable law.
• Circumvention of platform fees for engagements introduced on the Platform ("off-platform circumvention").
• Money laundering, terrorism financing, sanctions evasion, or transactions with sanctioned parties.
• Unauthorized scraping, reverse engineering, penetration testing without written authorization, or interference with Platform security or availability.
• Use of the Platform to develop a competing product or to train generative AI models without our written consent.

9. Beta features

Features marked "beta", "preview", or similar are provided as-is, without warranty, and may change or be removed at any time. Do not rely on beta features for production or business-critical workflows.

10. Suspension & termination

We may suspend, restrict, or terminate access for violations of these Terms, applicable law, community trust, or to protect the Platform. Where lawful and safe to do so, we provide reasonable notice and an appeal route via /contact. You may close your account at any time; the closure does not affect completed transactions, outstanding obligations to counterparties, or content already shared with others.

11. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT ANY SPECIFIC EARNINGS, MATCHES, DELIVERABLE QUALITY, OR TIMELINES. Nothing in these Terms limits statutory rights that cannot be waived under mandatory local law (including, where applicable, consumer-protection rights in the EU, UK, Australia, and other jurisdictions).

12. Limitation of liability

To the maximum extent permitted by law, Crexora's aggregate liability arising out of or relating to the Platform is limited to the greater of (a) the platform fees actually paid by you to Crexora during the twelve (12) months preceding the event giving rise to the claim, or (b) USD $100. Crexora is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility. Nothing in this section excludes liability that cannot be excluded under applicable law (e.g., death or personal injury caused by negligence, fraud, or gross negligence).

13. Indemnity

You will indemnify and hold Crexora harmless from third-party claims arising out of your content, your use of the Platform, your engagements with other users, or your breach of these Terms, except to the extent caused by our own gross negligence or willful misconduct.

14. Governing law & disputes

These Terms are governed by the laws of the jurisdiction in which the Crexora operating entity is incorporated, without regard to its conflict-of-law rules. Any dispute will first be attempted to be resolved by informal negotiation for at least 30 days. If unresolved, disputes will be finally settled by binding arbitration seated in that jurisdiction, in English, under the rules of a recognized international arbitration institution (e.g., ICC or LCIA), by a sole arbitrator. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

Consumers: If mandatory local consumer law grants you a non-waivable right to bring proceedings in your country of residence, this section does not remove that right.

15. Class-action waiver

To the extent permitted by law, disputes must be resolved individually and not as a plaintiff or class member in any class, collective, or representative action. This waiver does not apply where prohibited by local law.

16. Changes

We may update these Terms to reflect legal, regulatory, or product changes. Material changes will be announced in-app and by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Platform before the effective date.

17. Severability & assignment

If any provision is held unenforceable, the remaining provisions remain in full force. You may not assign these Terms without our written consent; we may assign them to an affiliate or successor in connection with a merger, acquisition, or reorganization.

18. Contact

Legal notices: legal@crexora.com. General support: /contact.

These Terms are provided in English. Translations are for convenience only; the English version controls in the event of conflict.